Exchanges, Returns & Refunds
We really hope you love your product!! However, we understand if it’s just not love. We have a
strict 7 day change of mind policy from the day your parcel is received. We please ask that
products are unworn and if applicable, placed back into their original packaging and remain in
good undamaged condition with proof of purchase to be returned to us. Country Western
Collective does not supply return shipping labels, return labels are the responsibility of the
customer. The product must be returned in the same, if not similar external packaging to ensure
no damage occurs during transit. We cannot refund damaged goods, sorry! If your items are faulty
upon receiving them, we will provide you with a replacement product, or if not possible refund
the item cost to you, unfortunately our refund does not cover return postage.
Fill out the form below and we will be in touch with you within the next 2-3 business days.